Executive Order
25-03 is about more than improving paperwork—it's about holding state agencies
accountable to the people they serve. Governor Ferguson has made it clear: if you're applying for a
permit, license, or certification, you deserve timely, transparent service. And if an agency can't
deliver within a reasonable timeframe, you may be eligible to get your application fee refunded.
What Agencies Track
Application counts, processing times for all vs complete applications, and post-approval
steps like inspections.
Public Deadlines
Each program sets efficient, public processing deadlines so applicants know what to expect.
Fee Refunds
If a complete application exceeds the posted deadline, the agency refunds the application
fee where allowed by law.
📌 What It Means for You
- Faster, more predictable approvals for permits and licenses.
- Clearer steps and fewer delays when starting or expanding your business.
- Greater consistency across agencies—reduced guesswork or conflicting instructions.
📊 Accountability in Action
- Agencies must publicly report how long approvals take—and improve them.
- Outdated processes will be modernized or eliminated.
- If timelines aren't met, you may qualify for a refund of your application fees.
1,548
Total Entries Reported
48.7
Average Processing Time (Days)
💬 A Smarter, Fairer System
Whether you're applying for a license, renewing a certification, or navigating state requirements,
Executive Order 25-03 ensures that agencies are held to a higher standard. It’s about building a
government that works as hard as you do—and respects your time, your money, and your effort.